It seems like today that manners and etiquette often get pushed aside, even in the workplace. However, these important social conventions do more than just dictate how professionals should communicate with each other. By paying attention to proper etiquette and protocol, you can show sensitivity and respect to others – and gain more respect yourself! Today’s guest is Charles MacPherson, founder of the Charles MacPherson Butler Academy in Toronto, Ontario and author of three books: “The Butler Speaks,” “The Pocket Butler,” and ‘The Pocket Butler’s Guide to Travel.”

Get in touch with Mr. MacPherson:


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